The close of your call involves a statement that “wraps up” the call, and lets the caller know that the call is going to end. Often callers will hang up after they have accomplished their objective; therefore, a strong close is necessary when given the opportunity. This is your opportunity to make a lasting, positive impression on your caller.
The close of your call should include the following elements:
- Stroke the caller’s ego – use his name again
- Give the caller your name one more time
- Encourage the caller to call you again
- Take this time to request the caller to leave you feedback and purchase your gallery items
Example:
“John, I’ve been waiting to talk to a real man all day, and you have made me feel so good. Don’t you dare hang up. I want to spend every bit of it with you. Remember, my name is Cara and my profile number is ______. I can’t wait to talk to you again, so make sure you leave me feedback and purchase my gallery items. I promise to email you a personal thank you. Every time the phone rings, I’ll be thinking of you.”
Example:
“I am truly having a great time with you and I must connect with you again… I don’t get this feeling all the time… Don’t ever forget my name, it’s Carla. Get out your little black book and under C for Carla write my profile number. It’s __ __ __ __. I’m on the line Tuesday through Saturday, between ______ and _____. I just can’t get enough of you.”
Pick up where you left off and allow the caller to reach his objective and ejaculate.
For additional call preparation: Give an example of how you plan to close your call.