Closing the Call

The close of your call involves a statement that “wraps up” the call, and lets the caller know that the call is going to end.  Often callers will hang up after they have accomplished their objective; therefore, a strong close is necessary when given the opportunity.  This is your opportunity to make a lasting, positive impression on your caller.

The close of your call should include the following elements:

1. Stroke the caller’s ego – use his name again
2. Give the caller your name one more time
3. Encourage the caller to call you again
4. Take this time to request the caller to leave you feedback and purchase your gallery items

Example:

“John, I’ve been waiting to talk to a real man all day, and you have made me feel so good.  Don’t you dare hang up.  I want to spend every bit of it with you.  Remember, my name is Cara and my profile number is ______. I can’t wait to talk to you again, so make sure you leave me feedback and purchase my gallery items.  I promise to email you a personal thank you.  Every time the phone rings, I’ll be thinking of you.”

Example:

“I am truly having a great time with you and I must connect with you again…  I don’t get this feeling all the time… Don’t ever forget my name, it’s Carla.  Get out your little black book and under C for Carla write my profile number.  It’s __ __ __ __.  I’m on the line Tuesday through Saturday, between ______ and _____.  I just can’t get enough of you.”

Pick up where you left off and allow the caller to reach his objective and ejaculate.

For additional call preparation: Give an example of how you plan to close your call.